I ordered flowers on January 26th, to be delivered on January 27. When I hadnt received confirmation that the delivery had been made, I logged into the website to see a message saying "due to unforeseen circumstances, the delivery couldnt be completed" and that they we could make the delivery on January 29. I was frustrated with this, but accepted that these things happen. I agreed to have the delivery made on the 29th. On the 29th, I didnt receive confirmation that the delivery had been made YET AGAIN (via either the recipient or the company), so I messaged the company again, to find out that I was correct, the delivery hadnt been made....but this time they didnt even know that themselves. Its incomprehensible that in this day and age, you wouldnt know when a supplier hasnt completed a job for you as a business...particularly where a customer has paid for a service. To make matters worse, they even claim that they were unable to get in contact with the supplier and couldnt tell me when the flowers may be available for delivery next. AVOID THIS COMPANY AT ALL COSTS. When someone orders flowers, in 95% of circumstances, they relate to a specific moment in time, not 1, 2 or 3 days after the fact.