I ordered some flowers for my friend whose mum had died and they were delivered to the incorrect address, despite me giving the correct address. I requested a picture of proof of delivery, this is when I realised they had been delivered to the wrong address. It was a shame as the flowers actually looked really pretty. It was disappointing that they have couriers who are unable to correctly read basic addresses. To be fair to easy flowers, they offered me the option of free re delivery or a full refund. I chose the full refund option and ordered flowers from a different company, which arrived at the correct address. They also sent me a $50 voucher to use ‘next time’, I won’t be using them again.