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Anonymous
Awful company use at your own financial risk I purchased return flights to Greece last year that were cancelled by Easyjet due to the pandemic I decided to rebook for this April 2021 so checked online the price before going ahead, and was happy to find out that they were more or less the same price. However when I had to pay the price shoot up by more than £100?? I went ahead as I did not have much choice (not offered a refund). I then discovered few weeks ago that they have been cancelled again. Easyjet did not let me know , I had to check my booking to find out. I this time insisted for a refund but Easyjet only refunded me the first payment but for some reasons not the second payment that I made when rebooking. Despite contacting them several times, they gave me a different stories each time and asked me to wait, moving the goalpost by few weeks each time. I have now contacted my bank and initiated a chargeback / section 75 in order to recover my money. Do not wait weeks to get your money back as they will stall the refund by any means. Go to your bank directly and get it sorted before the time runs out and you get nothing except a useless voucher or have to rebook your flights at a much higher cost that they are advertised online. I will never use Easyjet again as they are not trustworthy, stay well away too if you value, your time, money and sanity...
3 years ago
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Easyjet has a 1.9 average rating from 372 reviews

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