Just received an email my flight was cancelled I applied for a refund ,
Just received a message from them the flight was boarded no refund .
We have remained in the uk since August of last year so refund me .
Paid 400 for two EJ flight Club memberships unable to use as all Bristol flights cancelled no refund no extension .
Try calling them hopeless!
Try writing no reply!
Turning into a very nasty airline .
Customer care a joke .
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