Terrible customer service with none existence customer service, they will cancel or divert flights without prior notice and brutally do not compensate for all the mess and hassle they put their passengers through , that’s exactly what happened to our flight back from Antalya to Gatwick airport on 09/09/2022 , we landed at back at Bristol Airport at 18:30 on Thursday and been told to arrange for our own transport , flight number 8838 and i am not exaggerating one bit here that’s a fact , do not care less about elderly people on medications nor children welfare. Very awful airline will never ever advice my enemy to fly with it let alone myself or family or friends .. the put in the system that they actually provided a flight back from Bristol to Gatwick for the passengers which is absurd and untrue . Fake scamming cons , i had to pay from my own pocket to take me to Gatwick airport where my car was parked , they left stranded at midnight in Bristol airport for hours till I found a taxi at 12:40 almost 6 hrs later , how horrible and disgusting , just remembering what I had to deal with makes me sick really
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