SCAM ALERT! AVOID this company at all costs! (April 12, 2024). I had to book a trip from Naples to Zurich, and this was the only option I had. Despite paying for the cabin baggage and purchasing a seat, they charged me €58 just because my cabin baggage was 1.5 cm larger. They also told me the flight was full, which is a lie. For the record, over the past 30 days, I flew with Air Canada, Lufthansa, Ryan Air, Wizz Air, Turkish Airlines, Ajet, and Pegasus. I visited more than ten different cities with the same cabin-size luggage. EasyJet is not an honest company, and they use “low cost” conveniently to scam and defraud their customers. To the lady at the gate who charged me: Yes, you are correct; it is your job to help this company scam their customers. Last but not least, EasyJet uses another company, Dohop, for which you must pay some money for something you do not know what you are paying for. It is impossible to deselect that option on their website. As a next step, I will let my attorneys start legal procedures against this company and stop them from scamming and defrauding others. This is the first and the last time flying with Easy Jet. My only wish is to make it one piece to Zurich.