Sadly, it is not even about the flight, it is the customer service. I was told having managed to book a wrong date that as I had called immediately I wold NOT be charged. Helpful customer service agent, told me I had to pay an extra £148 because of difference in fare.
Unfortunately no difference in fares when I checked and all attempts to mention that being lied to is not part of customer service have resulted in a bland refusal to consider doing what was promised not charge me for changing the date of travel.
With all companies who treat you like this, our only resort is to avoid when possible which is what I will do in future.
Customer service is a misnomer. Customer avoidance. Shame on them
Book your activation call by clicking the button below. Or call us now on
+1 213-325-5109 .
Book a Call
Alice, Customer Support
Start Your Free Trial
Thank you! Now Check Your Email...
A member of our team wil be in contact shortly to discuss your existing contract and the next steps to take.
We've sent you a link to verify your free account. Click the 'VERIFY ACCOUNT' button in the email to complete activation and access your REVIEWS.io dashboard.
If you have any issues then please open chat to talk to a product specialist.