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Michael Seaman
EasyJet delayed our flight from Venice to Paris Orly on Friday, June 7, 2024. We finally got the plane off the ground a few hours late and got on our way to Paris only to have the pilot announce 45 minutes into the flight that we had to return to Venice due to mechanical problems (he said the flaps would not extend all the way, which would not allow us to fly at the proper altitude. Frankly, if we can land in Venice, we can land in Paris. After landing in Paris, they tried for an hour to fix the flaps to no avail and promptly canceled the flight. They put us back in the airport without anyone from EasyJet in the arrivals area or anywhere to tell us what to do. About 45 minutes after this, we were sent an email with instructions on how to rebook our own ticket on a another of their flights, nearly all of which for that day and the next were nearly full or soon would be. I requested a refund and bought a last-minute one-way flight on Air France to CDG, paying a small fortune. Now I have been sitting in Orly for six hours waiting for the departure of my return flight on EasyJet to Venice. They have announced every hour that the flight will be delayed another hour. Rather than a 4:55 PM departure, we are currently looking at am 8:15 PM departure, but I have no confidence that the plane will depart. I also see that our plane that was supposed to arrive here from Venice was "diverted" to CDG, where it currently is parked. Weather is perfect in Paris today, by the way. I will never utter the words "EasyJet" again unless I am cursing it. What a pathetic airline. They deserve no stars.
2 months ago
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Easyjet has a 1.9 average rating from 353 reviews

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