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James Utting
My mother passed away whilst in Spain (04/07/2024). Two days later (06/07/2024) my father returned home to England, alone, and without cancelling her ticket. He went to board the plane with his hand luggage plus my mothers handbag with her remaining personal items in it. He was asked if he was travelling alone to which he replied, yes, my wife died two days age. They then charged him just over £40 to bring my mothers hand luggage home as it was considered additional...!!! OUTRAGEOUS!
2 months ago
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