I had a terrible experience with EasyJet. Due to a technical issue, I couldn’t check in online for my flight from Milan to Ibiza, which led to a lot of unnecessary stress. At the gate, I was forced to pay for a large cabin bag that I had already paid for online, despite showing the proof. After numerous emails, EasyJet refused to refund the 58 Euros, despite clear evidence of their mistake. Their customer service is more interested in dodging responsibility than resolving issues. I will never fly with them again, and I advise others to avoid EasyJet at all costs.
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