bad service, bad experience, no way to contact airline except to make a reservation! How this started: On checking in at Naples airport I had my cane that I was walking with, a smaller rolling carryon piece of luggage, and my larger purple piece of luggage that i needed to check. The person at the entrance to the checked bag area pointed my sister and myself to the baggage tag kiosks. I went over to one of these, as did my sister, scanned my boarding pass which indicated I was traveling to Athens. My sister did the same at her kiosk. My tag printed out for me with a luggage destination of CAG. I knew the destination code or Athens was ATH but thought Athens may have had a special airport or luggage post for this regional carrier. I put the tag on my luggage and took it over to the girl accepting the bags at the luggage check area, and double checked with her that my bag was going to Athens. She said “yes, yes” hardly looking at me or my luggage. I put the bag on the conveyor belt, as she indicated I should, and it traveled up the ramp. (It was later confirmed the kiosk I was using was broken, but not marked as such…) My sister then did the same, only I noticed her luggage destination had a different code, ATH. I immediately checked with the supervisor and they said my CAG destination was for an airport in Cagliari, Sardinia. I asked if I could get it back quickly so that I could fix the problem. I was told NO it was already on its way up the conveyer belt, yet still inside the departure area though!!!! It was flying out in two hours to CAG. So Easy-jet knew from the start there was a problem, but they had no interest in fixing it. Nor did they give me a luggage tag receipt for my boarding pass! I watched my luggage via the ‘find my’ ap on my iPhone head off to Sardinia. I was told to report the problem when I got to Athens! There was no EasyJet office or counter in Athens, when I did find a lost luggage desk I was given a piece of paper with faded copier ink that gave me no phone number or legible computer link to contact! When I got to my cruise ship, they were very helpful, but also unable to contact EasyJet. I had one airtag inside my suitcase and one on the outside with my regular luggage tag that included my name and phone number. So I followed my suitcase to CAG, and from there, part of it went on to London, and part remained in CAG at Via Giuseppe Mazzini 26, 80029, Sant’Antimo NA, Italy. For two weeks of my visit to Athens and the Greek islands I was without my luggage, shopping in every port of call to replace outfits to wear. Finally, Mike, from lost luggage in London was very helpful in locating my luggage. He called me and forwarded it on to my home back in the US. However whenever myself, or the cruise director tried to call Naples or corporate EasyJet, the people were rude and not at all willing to help look for my luggage, the people in Athens were polite but insisted EasyJet had no offices in Athens! I have still not been able to discuss my luggage problems with EasyJet or retrieve the pieces left in Italy, where they had obviously open my suitcase! This is an airline I will never take again.