I had an incredibly disappointing experience with EasyJet at Luton Airport. The gate was supposed to close 30 minutes before the flight at 8:15 AM, and we arrived right on time, but the staff refused to let us board. The flight wasn't scheduled to depart until 8:55 AM, so it was baffling and frustrating that we were denied boarding. The lack of communication and unhelpfulness from the staff only made matters worse. It’s frustrating to see such poor customer service and inflexibility from an airline. Overall, it was a terrible experience, and I’m deeply dissatisfied with how this was handled.