Terrible service and customer service. I had been planning a holiday to Spain with my family all year, and yesterday, October 6th, I arrived at Edinburgh airport and got to the boarding gate, but they stopped me from boarding because my 1-year-old son's passport would expire next month. Baby passports are only valid for 1 year (but he was still valid) and it would only be a 4-day trip. The attendants were very rude and said that it was my problem and we couldn't board. It's incredible that when I checked in online and entered my son's passport details, why wasn't I notified? These are ways to steal money and ruin your joy. My wife suffers from depression and started crying at the airport, I had to take her to the hospital. Thank you EasyJet. I tried to call to try to reschedule another day or get them to give me a voucher for a future trip, but they were not very rude on the phone. One attendant said that they could change the tickets for an extra 49 GPB per passenger, and that was a lie. Another told me to contact DOHOP where I bought the tickets and that they would help me, another lie. In the end, I lost my flights, I lost my holiday, I lost almost 900.00 Pounds and my wife was depressed and deeply sad at home.