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Anonymous
No empathy, Easyjet hates kids I wrote a review as the cabin crew lady on the flight from Naples to Gatwick said to my wife that my 2 yo son should take a sit.One old man could not watch the movie as my son was walking through the corridor, other passengers were doing the same and the cabin crew lady was okay with that.Easyjet customer service (Max) replied in the following way to me via email:"Our top priority is to ensure the safety and security of all our passengers. This includes adhering to policies that ensure everyone’s well-being during the flight."I have never seen anyone complaining if an adult is walking and There is no arm to anyone is a toddler is walking.The policy does not say that a person adult or toddler is not allowed to walk.My son was not doing anything wrong or touching or talking to this old man.This company simply does not think that families pay more than other passengers and should be allowed to be treated as the others.Better to fly with other company.The old man could travel with a private jet next time!Easyjet dors not like kids.Rude customer service,rude cabin crew,no empathy for a kid.However they should remember they were kids.
2 weeks ago
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Easyjet has a 1.9 average rating from 374 reviews

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