Flight booked to leave Thursday 13/06 at 06.05 hrs. we received an email in the early hours saying the flight has been delayed till 08.30hrs but to book in at usual time. Booked in at 05.10 hrs and was TOLD by the EASYJET check in desk attendant that the FLIGHT was DELAYED till 08.25. we were provided with two vouchers for coffee because of the DELAYED FLIGHT ... On checking the display board at 06.45hrs for information we discovered that the GATE CLOSED FLIGHT GONE was displayed. Unbelievable and totally incompetent device.. we missed a funeral of a close relative and are both ANGRY VERY VERY ANGRY.. please email me with information on who to contact for the flights refund. I AM THAT ANGRY I MAY LOOK INTO SU-ING EASYJET
Not even an apology when approaching their customer service desk just offered a flight the next day which we would have to pay for and a postage stamp piece of flimsy paper with a customer service contact on it
COULD SOMEONE FROM EASYJET CUSTOMER SERVICE COMPLAINTS DEPARTMENT EMAIL ME BACK WITH AN APOLOGY joefarel1960@gmail.com
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