Terrible customer service. It has been over 50 days since I request a refund from EasyJet for my cancelled flight on 29th March. They have advised that I need to wait 90 days for a refund which is just ridiculous. I applied for the refund online before EasyJet revoked this option from customers, they are now claiming that they have a backlog of refunds that were requested online and customers that called into the helpline afterwards were given priority. I will never fly with EasyJet ever again. They have made it nearly impossible to receive a refund. I have tried to contact their helpline 100 plus times and only managed to get through to them twice. This is putting me under an immense amount of stress which I do not need being heavily pregnant and with the current pandemic
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