I booked 6 x flights only, to fly 23rd of July costing £1650 from Easyjet and I booked a separate private holiday let in Spain costing £1750. I have explained to Easyjet that I must cancel or rebook my holiday one month before we travel or I lose my money if we do not go (£1750) but Easy jet only offer 7 days notice as to whether the flight will fly. So if they cancel 7 days before I lose my holiday money and if i cancel my holiday and Easyjet say the flight is going ahead and i don't fly i lose my flight money (£1650), catch 22.
I tried to work with Easyjet asking for a credit note or 6 flights next Summer both of which or not availabel to me as the flight has not yet been cancelled. So basically if easyjet cancel (because of the way they have behaved) I will demand a refund and never fly with them again. All other Airlines have advertised next summers flights to help out the situation but Easyjet are holding back until the end of this summer to limit their customers options thus capitalising from peoples misfortunes that this terrible pandemic is causing. Talk about kicking people while they are down and whilst capitalising from misfortunes, pleading with the government for handouts. But my biggest gripe is, in my 50 years of life I have never been made to feel so insignificant and angry as I did when the supervisor/manager at Easyjet who I was talking to just said "bye" and hung up the phone whilst I was mid sentence. They should show a little more respect and professionalism knowing that people are worried and have spent days trying to speak with them. could possibly be lost and Easyjets customer service supervisor/manager (supposedly a person of responsibility) just hangs up the phone as if you count for nothing. The big winners here are Jet2 who will undoubtedly pick up a huge chunk of Easjets future bookings.
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