My elderly neighbour recieved 8 books today from a rewards club that he did not sign up for.After investigating the source it was discovered to be Easy life.He had made a purchase over the phone a few weeks ago for a household item,and given them his card details.He phoned Easylife and told them to remove his name from their mailing list and to refund his money for the books he did not request.He gave his deatails and the lady he spoke to said they would call him back in 48 hrs and hung up on him.He then went to his bank with all the paperwork and asked them to cancell any further payments they might take.He has been an easy life customer for some time,so he found this hard to understand.I will speak to them on his behalf if the don’t call him back in 48 hrs.Action Fraud have been notified.He is keeping the books until they either send a courier or a prepaid label to return them.Easy life have lost a customer today and I am advising the elderly community that he lives in to never buy from this company again