Pack of cbd patches arrived 17 Jan 24 via courier addressed to deceased father (passed June 2023). Delivery note total £46.93 but does not state paid or how payment made. Mother in residential home so not ordered nor have we!
Rang to query and unhelpful staff, bordering on rude, telling us to ring a Nottingham dept, leave msg and they ring back; 4 calls and no call back - no surprised there.
Emails back and forth with 4 different easylife customer service (maybe they are chat bots!) without any resolution and will not confirm why/how this order has been made and sent to a deceased person or if they have taken payment. Thankfully mother didn't recieve and have the worry and upsetting package.
Perhaps they have father's details if ordered previously from easylife and send items to pressure elderly into paying up? If this is the case its despicable.
We are checking bank accounts to ensure easylife have not taken money without permission....they may struggle as father's accounts now closed!
If I could have option of no star rating I would.
We can only assume this is a scam.
10 months ago
Easylife Group has a
1.2
average rating
from
548
reviews
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