Easylife took almost £400 from my elderly mother's bank account after she bought something from their catalogue. They claim she subscribed to some lifestyle magazines but she did not. Luckily she checks her bank statement and she has all her faculties. Looking at the dozens and dozens of similar customer complaints on line, this seems to be their modus operandi. They pretend to be affiliated to Easyjet (which they are not) they use customer data illegally, and they target the elderly and take money from them that they didn't agree to. It looks like they just about staying in business by refunding when they absolutely have to, but they are predators. Anyone who works for them should be ashamed of themselves and know that a good proportion of their income comes from swindled old people.