My mum had over £3000 taken out of her account over 2 years. When I phoned asking why all these amounts were being taken out by Visa card. They said she had joined the promotion scheme 10 all together plus a film club ! I do not know how this company live with them selves deceiving older people. Once I told them her solicitor was looking into why these amounts were going out of her account even though she was in a nursing home they repaid a lot of the money but only if you have the time to go through endless bank statements and prove the amount and dates. Some days they took £69.50 three times in one day. £18.50. £24.99 regular as clock work. Shocking company. I wonder how much in total they have deceived vulnerable lonely people out of.