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Dr Richard Burwood
I purchased two sets of Solar Garden Stake Lights! When tried the first time, one was not working. We now have SIX that are not working. We have complained bitterly to EasyLife but they refuse to replace or to refund. They tried to create difficult obstacles, questioned whether the delivery address was the same as the purchase address, asked that a 'specialist' verify they were not working on delivery(!!!!), claimed not to find the purchase details. At such a cheap price, we had not bothered to keep receipts. When the first failed we put that down to bad luck...now that so many have failed we advised them that their product was, 'Not fit for purpose', under the Act. They have stopped answering letters. I have offered to return the six we still have that have failed...all with their EasyLife labels still attached! A cheap and nasty product from a company that clearly has a low customer satisfaction rating!
5 years ago
Read Easylife Group  Reviews
Easylife Group  has a 1.2 average rating from 543 reviews

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