Please do NOT use this company. Absolutely terrible customer service. Placed my order on 2nd June 2020 and my credit card was debited that day. Emailed their Customer Support team several times and they have not replied to any of them. Cannot get through on the phone. Then received an email on 7th July 2020 saying my order had been despatched. When I track the parcel with Hermes, they say they are still waiting for the parcel from Easylife - it is now 16th July !!! We all accept that these are unprecedented times, but their assertion that credit/debit cards are not charged until items are despatched is totally untrue. I have used Easylife for many years but will never use them again and would suggest no one else does either.