DO NOT USE THIS COMPANY!! I totally agree that this company should be investigated for criminal activity!! I placed an order on 22/6 for some face marks advertised in a national paper. On 23/6 I received an email advising "YOUR ORDER IS ON ITS WAY! IT'S ALL BEEN PACKED UP AND HAS LEFT OUR WAREHOUSE, PLEASE SEE BELOW FOR TRACKING DETAILS" You guess! It still hasn't found it's way to me!! I emailed them to enquire, and received an identical email as the first one advising yet again, "YOUR ORDER IS ON ITS WAY! IT'S ALL BEEN PACKED UP AND HAS LEFT OUR WAREHOUSE, PLEASE SEE BELOW FOR TRACKING DETAILS." Like other reviewers, I've tried calling umpteen times, the last time 10 minutes before writing this review, but all to no avail. Can't get through to anyone. My bank account has of course been debited although emails have stated accounts were NOT debited until orders were despatched!! Ha! To rub salt into a festering and very angry wound, I received a call from Easylife on 16/7 but instead of the expected apologies and reassurances they were calling with an offer seeing as I was 'ONE OF THEIR VALUED CUSTOMERS'. I did feel a bit sorry for the young lady I took my frustrations out on and all she could offer was to put me through to 'that department because she couldn't help' but I slammed the phone down in my anger. I knew what would happen though, the phone wouldn't be picked up. They are just not communicating !! Anyway, following that cold call I received an email the following day advising that my 'replacement order had been authorised'. I just want my money back and told them this (and other things besides!) in an email on 23/7. Guess what. I received another automated response on the same day advising "WE'RE SORRY.... YOUR DELIVERY WILL TAKE A LITTLE LONGER" BLAH BLAH BLAH. Like many reviewers I am elderly and living on a pension and I'm so incensed that this company may probably get away with £30+ of my money. I'm certainly going to do all I can to try and ensure they don't though! My wish is that this review along with all the others will help stop other people from making similar mistakes. DO NOT USE THIS COMPANY!!