Horrible experience. Do not use this company unless you want to be scammed. Long story short: I did not get a rental car with my reservation, no refund, and hit with foreign transaction fees on my credit card from the company. The rental agencies this company works with have written enough loopholes into their 'policies' that you will never be able to rent a car with them without paying a LOT of other fees. Unfortunate to start a vacation with such a hassle and to be swindled. Do yourself a favor and book anywhere else. This company will not save you money in the long run.