I use this easyrentdars company to book a car three months before D day, I found out that I will be 2:30 hours late to pick up my car so I tried to cantact them one day before to let them know and the nightmare start, after several call no answer they decide to answer the call put on hold for about 20mn than they just hang up and this scenario repeted for about 6 times and then the guy said nothing I can do about it you loose your car and hung up on me again and that is not what it says in their contract. I was forced to cancel the booking and because of shottime left for me to book another car I had to pay like two times the price. so before you book with this company try to call them and you see in case you have an issu good luck.