I am not sure I can put into words how taken advantage of I feel by using EasyRentCars. They are supposed to provide a service that makes renting cars easy and cheaper. I bought insurance through them, not realizing that the rental car company does not accept EasyRentCars insurance. When I picked up my car, I was told that they do not accept third party insurance and what EasyRentCars sold to me was not sufficient. My only option was to add their insurance or not rent the car (which I had paid for in full through EasyRentCars). I contacted EasyRentCars immediately trying to get the situation rectified and instead they have strung me along for three months. I am not sure why they feel this is acceptable customer service. My advice is to check with the specific rental car company to make sure they accept EasyRentCars insurance if you still choose to use them.