This is a scam website. Do not use it. I booked a car in Aug 2019 and when I went to pick it up, I was told the car was not available and did not honor the reservation. I went back home blaming the car rental agency and waited a couple of days for my refund. I neither got a mail or a call regarding the refund and I had to file a dispute with the credit card company to get my refund. Next day after filing the dispute, I get a call from easyrentcars to cancel the dispute and that they would refund it immediately. I did and forgot about it. I checked my bank statement in Jan 2020 and found the dispute was cancelled but the refund was never processed. Horrified, I had to file a second dispute to get back my money.