Just ordered some memory and an external DVD writer from eBuyer, the order went through successfully and I paid by PayPal. Then within a minute of placing the order, I received an email saying that the memory is out of stock. Checked again on eBuyer site and it still reports that the memory IS IN stock!!! The email suggests that there will be options available to me once I go back into My Account about what to do with the out of stock items and other items included in the order. The Cancel Order option is greyed out as is the Change Item option. Absolutely ridiculous that their system doesn't flag up when the item is out of stock BEFORE a customer places an order. Then on top of that, the system doesn't even allow you to change or cancel the order. RUBBISH service, eBuyer!!!
10 years ago
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