I placed my order and paid extra to have the item delivered before midday the following day (I could have had free postage). My item arrived a day late, missing an critical deadline. I phoned up to complain. The member of staff that I spoke to couldn't see what the problem was. She eventually refunded me a small part of the delivery cost (remember, I could have had free delivery). I've since sent the item back for a refund (£7+ postage) and I've just checked my phone bill - the call cost £2! So I've lost over £15 due to Ebuyers incompetence. They've lost a customer and all the people I tell about my experience...