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Joe
What a disaster. I will definitely not be buying from Ebuyer again. Having placed an order for the princely sum of £4.98 and paid with a verified Paypal account, I find that Ebuyer cancel the order because they want identity confirmation. It seems that verified Paypal accounts and/or credit card purchases made with the bank's verification system are not sufficient. The information requested by Ebuyer is: "A scanned colour copy of the full picture page of your passport OR picture card of your UK drivers licence along with your passport or drivers licence number. and A utility bill that is at least two months old." There are some serious privacy issues here and despite assurances from customer support that the information is destroyed once verified, I for one will not purchase here again. There are plenty of other online retailers at similar if not better prices and I think Ebuyer have a serious PR problem here.
11 years ago
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Ebuyer.com has a 4.7 average rating from 53,525 reviews

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Alice, Customer Support

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