Spent £550 on computer upgrades to be delivered tuesday. Ebuyer used Yodel as a courier. I took a days holiday to make sure I was in all day for the delivery and watched the door from 7am. At about lunchtime someone put a card through the door saying they were unable to deliver, but nobody had knocked on the door. I phoned Yodel who said they would get the van man to come back and deliver my (heavy) parcel, which I'm guessing he was too lazy to carry. 5pm came and no respone. Phoned Yodel who said they were never going to do that and i had to get to their depot - by 6pm - to collect it, or wait till the next day (when I'd probably get another card). Managed to get to their depot.. who said no, it was impossible to collect same day and they shouldnt have told me that. So it cost me a days holiday, £10 petrol, and a lot of blood pressure and I still dont have what I paid for, Ebuyer have been good in the past but they ARE responsible for who they do the deliveries with. Might go elsewhere next time I spend £500+ if this is what service I get.