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Marc
Absolutely awful experience with next to no customer service. Arrived to collect my car and they said that economy booking had not even paid them anyone money for the car I hired and needed to rent through them plus take the insurance I'd bought through them for 400+ pounds. Was left to pay £150 for cab at 11 at night to the hotel and the same back and no car on holiday. Throughout the whole holiday I did not get a reply from them, no care in the world. Sometimes things go wrong but then companies will look after you, not economy bookings. Terrible experience beware if theirs a problem they will leave you stranded, not a reputable company with and integrity or care for their customers. I highly recommend not using them and buying direct.
6 months ago
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Booking Group has a 1.1 average rating from 132 reviews

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