Worst company ever!! I made an reservation by my name but they didn't ask for driver information. It was only for payment and reservation. My driver license get lost in the airport and I told them this. Also show an official paper from my country government that I have a license but it is stolen/lost. They didn't help us to change the reservation by my friends license. I had all the documents that show it was me so there were no conflict with my identity control. We called costumer services for help for approximately 2 hours but no one answered. They didn't give us the car and they didn't pay our money back which we payed all the money from the beginning.