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Kevin W
Terrible company! My flight was changed to a different airport in the same city. I called Economy Bookings to change the pickup airport and they said they could not change my booking as it was within 48 hours of the pickup time. I called the company that they used for the car rental and was told they could easily change it to the other pickup location but economy bookings needed to call and make the change. I called economy bookings again and requested they call Europe car to change the location and they refused. They just kept saying they would make no changes within 48 hours of the pickup time. The customer service rep was very rude and said it wasn't their problem that my flight was changed. They just kept my $503 and I had to book with Europe car directly. This company make their profit from keeping your money and customer service is a joke.
4 months ago
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Booking Group has a 1.1 average rating from 132 reviews

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