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Michael K
DO NOT USE. In the past I have had good experience booking with these thieves. By good I mean, I actually received a car I booked. My most recent booking was a very bad experience. First, I was unable to make a modification to my booking after realizing the booking was made for 1 day too long. No option to cancel, no option to modify. Red flag. When we arrived to pick up our ~2 week rental at the Munich airport the rental company could not find our reservation. After digging through their portal they found that EconomyBookings cancelled our reservation that same day and marked us as no shows. We were clearly there on the day of the reservation to pick up the car. For two weeks! We called directly to a large number of their offices (I believe they all forward to Latvia anyway); noone picked up the phone, oddly, we had different automated menu options when we dialed the same number (it took a LONG time to get through costing us additional money calling internationally from the airport). When we finally got through to a human we were reinforced the message we are no shows and that our reservation is cancelled. No refund, no option to fix, just took our money and left us stranded. DO NOT USE these thieves.
4 months ago
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Booking Group has a 1.1 average rating from 132 reviews

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