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DMG
Do not hire a car through Economy Bookings! When I arrived at Pisa airport to collect my car, the company informed me I need to provide TWO credit cards in order to pick up my car. Ok so we offer my credit card and my wife’s credit card, but no, both credit cards must be in my name. The rental company told me that if I contact economy bookings they can downgrade the car we booked and they’ll only need one credit card. Called economy bookings and they said as it’s not 48 hours before collection they will treat it as a no show and cancel my booking without refund. Even the rental co were shocked by this. So we’re left stranded with 3 kids and no rental car on day 1 of our holiday. Horrible company, ridiculous terms and conditions buried and hidden deep in the small print, please avoid!
3 months ago
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Booking Group has a 1.1 average rating from 132 reviews

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