I have been using economy bookings for years not realizing that they don't actually refund you if you cancel because it just says free cancellation which usually means refundable to the customer. I just had my first cancellation and the company keeps your money. You can have it if you book through economy bookings again, which they don't tell you that up front. If you're booking a cheaper deal for a major rental company you're going to be okay. If you are booking one of the cheapest deals even though economy bookings say that those companies are on site at the airport they are not and you will spend time trying to get to said car rental place. On top of that some of those cheaper deals have very predatory practices such as requiring you to have their insurance even though you have economy bookings insurance, and if you don't they hold thousands of dollars of your money. Economy bookings response to this was to continue to list the service.