Economy bookings took our booking and money for a car hire to pick up that day few hours later in Sardinia. We even phoned up the call centre to confirm that the car was physically there and available, they said they checked and it was. We took a taxi down to the airport to pick it up. The company literally laughed at us and said it was ridiculous by economy bookings as there was never a car available for days. We called up ecoomy bookings to ask for help. ABSOLUTELY useless. Just said we had to email and we would get a response in days. We were left stranded at the airport with no car. They then took days to reimburse the money and no real apology. Really poor company and not to be trusted. Will never use again and I would recommend others don't either.