I rented a car online & did not realize they don't rent to locals. I was refused a car at the rental agency, they refused to assist with a refund. Economy hung up on me the first call, got an extremely rude agent the second time who flat out refused to refund my money. Too bad, so sad. No voucher, no car, no refund. Nothing. Then she hung up on me. Third call I was told to email customer service. Fraudulent company, absolutely thieves. They deserve no stars whatsoever. They claim they owe no refund & should get to keep hundreds of dollars despite it being a clear cut error. They are a scam company with no morals, no concept of customer service & gleefully withhold your money with out resolution.