DON'T BOOK A RENTAL CAR FROM THEM!! I booked a rental car through this company, and on the pick-up day, my flight was delayed. The shuttle pick-up location was unclear, so I missed the shuttle. After paying for an extremely expensive taxi to the rental company, I arrived only to find they had already closed. I couldn’t pick up the car and was left without transportation to my pre-booked accommodation, which I couldn’t cancel or get refunded. I ended up having to stay at a nearby hotel, which was very costly. The entire experience was frustrating and helpless. To top it off, Booking Group even sent me a fake agreement and invoice, different from the one I received from the rental company. Please note they will be pleased to post below info if you request a refund: No refund will be issued in the event of a No-show that is considered as: 1. Failure to collect a car without prior cancellation,– no refund will be issued. 2. Failure to collect a car at the date and time provided in the Confirmation voucher. 3. Failure to bring all necessary documentation (voucher, driving license/s, passport etc) requested by the Supplier (information is provided in the rental conditions). 4. Failure to bring a credit card under the main driver’s name stated on the booking with enough available funds for the car’s security deposit being blocked upon arrival. 5. Renter being blacklisted on the Supplier’s system. 6. No refund will be applied for unused hours or days. If you want to avoid major losses and keep your peace of mind, here’s a warning: Do NOT rent a car from them—you’ll regret it!