The rudest customer service I've experienced. I cancelled a booking that was worth 702. I then booked another car which was advertised as around 250. The credit remaining on my account was a little under 300. When I called customer service to understand this discrepancy the woman said it was something to do with the policy of the car company but couldn't tell me what the price I had paid was for the car and when I asked for clarification she started talking to me in a slow, irritated and patronising voice then got angry with me and told me she needed to speak to me slowly because I couldn't understand her explanation the first time and not to interrupt her. When I asked her not to be rude she said if I interrupted her one more time she would hang up the call. What lovely people employed there. Would never use them again