Unfortunately I have to agree with the majority of reviewers here in saying this company is pretty much incompetent if you have any kind of issue. It seems like none of the customer service staff have the power to access the accounts in any meaningful way (whether that's staff on the phones, email, online chat or Twitter) because they always say they'll pass on your request but then you have to follow up 5 times and wait weeks before anything happens. Sign up with a different supplier.
4 years ago
Ecotricity has a
1.2
average rating
from
177
reviews
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