Awful. We received a huge bill of £200 in November and we’re told to just pay it because that’s what the readings said. We consciously kept the heating off in cold December and were away on Holiday for 10 days. Then received at the beginning of January a bill for £520. Our usage has some how timed by five even though we have not used that much electricity and been away. On hold for an hour and still no one answering. Really poor service and it’s causing so much stress.
2 years ago
Ecotricity has a
1.2
average rating
from
176
reviews
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