We've been a customer of Ecotricity since 2016 when we bought our first electric vehicle and the first 3 years were great but ever since we moved house there was nothing but problems. We were overcharged constantly and when we got to the bottom of the case (after 2 years) their response was that someone put the decimal in the wrong spot but even after this was resolved (after it nearly landed at the Energy Ombudsman's desk) our bills were still super high. Customer service wasn't great and they constantly blamed Covid for everything, which is a lame excuse for such a big company. The nail in the coffin was when we found out that they donate millions to the Just Stop Oil eco terrorists. We switched to another green company and our bills are much lower. We would definitely not recommend Ecotricity in the state that it is today