Stayed here for 3 nights with friends in December 2013. First impressions of the area was a bit cagey and I spotted a clinic a few doors down form the flat which usually attracts a lot of junkies to the area. This didn't appear to be the case though. The stairs up to the flat are quite thin and windy too. Everything got better once we got inside though. It holds heat very well, the decor was lovely and the bed was the most comfortable bed in the world. Made me not want to get out of it :) We were warmly greeted by Harriet and proceeded to have a great few days in Edinburgh. I was a bit disappointed when we were leaving as nobody showed up to collect the keys, or instruct us what to do. I even sent a text message to them in the morning and have still gotten no reply. So there was a lot of waiting around that morning which was annoying, in the end we just guessed to leave the keys on the counter, however this obviously meant we couldn't securely lock the door. Had a bit of a "we have your money now go away" feel to the check out process.