Courteous, excellent service from the start. My calls were returned promptly and my request for information answered fully. The stock was impressive, though this is quite a select dealership which offers quality rather than quantity. I was given an explanation for the dealer stocking the watch that I was interested in. When I decided to purchase, I was given clear information about the process and was kept in the picture about each step. I was provided with tracking information and was phoned by Jonathan to ensure my watch had arrived safely. It was an excellent, personal service and I was impressed and delighted with how I was treated from start to finish. I wouldn’t hesitate to recommend the Edinburgh Watch Company.