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Mr. Soh Eng Yong (Shimano (Singapore) Pte Ltd)
Hi Mr. Logan, thank you for allowing your customer to feedback. We are currently facing an issue with self-quotation where PO amount is less than $200 and a delivery charge is imposed. Then, we have to contact Mr. Fuad to reissue a fresh quotation without delivery charge and consolidate all pending orders and deliver when the amount exceeds $200. Then, we have to cancel the self-quotation. This makes the purchase process very inconvenient and users dislike using it.
1 year ago
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