You must be joking. You must at least have forgotten our correspondence. You found an item for me which cost £1.80, for which you asked for £18 carriage. As I had a used sample of the small strip light, I wrapped it well in bubble-wrap and paper, and through the post it would have cost me £1.97 second class, £3. 15 first (these are as far as I can remember now). Furthermore, had it been sent in a truck it would most likely have got lost as it is so small. Why on earth do you not use Royal Mail for small items? They charge the same for everywhere and do not punish "remote" areas. What I would like to do about firms like yours would be to spread the word that you may be efficient but are really unreasonable about your carriage policy