Efficient Light went out of their way to call me personally when an item I had ordered - which is short supply everywhere - was discontinued. The item was a fluorescent tube for under unit kitchen lighting, and although they had no stock remaining of individual tubes, they did still have some light fittings containing tubes - which they offered to me at a discounted price. The items arrived in extremely good packaging - as obviously these tubes are quite fragile - and I would thank them for their excellent service. I would not hesitate to use them again or to recommend them.